System partial outage

Incident Report for Spark Hire Recruit

Resolved

This incident has been resolved. The issue was related to Amazon's Web Services and we were able to work with their technical team and implement a temporary workaround until the main problem will be fixed by Amazon.
Posted Jul 14, 2020 - 14:31 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jul 14, 2020 - 14:30 UTC

Identified

The issue has been identified with Amazon. It seems Amazon are experiencing an issue in our region. Amazon's team are investigating network connectivity issues for some instances in a single Availability Zone in the EU-WEST-1 Region.
Posted Jul 14, 2020 - 13:26 UTC

Update

We are continuing to investigate this issue.
Posted Jul 14, 2020 - 13:01 UTC

Investigating

We are currently experiencing a partial system outage. We are investigating the issue and will update as soon as we have more information to share. For any queries, please send us an email to support@comeet.co.
Posted Jul 14, 2020 - 12:58 UTC
This incident affected: Spark Hire Recruit Web Application, Spark Hire Recruit Resumes Inbox, Spark Hire Recruit Hosted Careers Websites, and Spark Hire Recruit Sourcing for Chrome.