Latency in processing candidate details

Incident Report for Spark Hire Recruit

Resolved

This incident has been resolved.
Posted Nov 21, 2019 - 16:29 UTC

Update

We are continuing to work on a fix for this issue.
Posted Nov 21, 2019 - 15:55 UTC

Update

We are currently facing latency in processing candidates details submitted via email. The creation of new candidate profiles may take up to 70 minutes. We are monitoring the service and will update when the performance level is back to normal.
Posted Nov 21, 2019 - 15:54 UTC

Identified

We are currently facing latency in processing candidates details submitted via email. The creation of new candidate profiles may take up to 120 minutes. We are monitoring the service and will update when the performance level is back to normal.
Posted Nov 21, 2019 - 14:40 UTC
This incident affected: Spark Hire Recruit Resumes Inbox.